Best Buy's Geek Squad computer repair service has come under fire after details of its relationship with the FBI have been confirmed. Taking your PC in to get fixed could put your privacy at risk.
You’ve probably heard of the Geek Squad. Since 1994 the company has offered computer repair services, and its 2002 merger with Best Buy expanded its reach across 1,000 retail outlets in North America.
Turns out that “geek” might have been doing more than trying to reset your hard drive — they might have been snooping in it. An investigation by the nonprofit Electronic Frontier Foundation (EFF) found that the, for the past decade or so, the company has been working closely with the FBI.
According to the EFF, which investigated the lead through a Freedom of Information lawsuit, the partnership between Geek Squad and the FBI could violate customers’ Fourth Amendment rights, which protect “persons, houses, papers, and effects, against unreasonable searches and seizures.”
We here at Netwise Computer Solutions value your privacy and are staunch proponents of your Fourth Amendment rights. We never have and never will search your computer’s hard drive for any information unless you specifically request it (i.e. data recovery efforts). We strongly believe that what is yours, is yours and yours alone. So, you can rest assured that your personal and confidential data will remain just that.